Jack Lopresti is looking to recruit a professional, proactive Caseworker to join his team in their busy constituency office. 

The successful applicant will be responsible for handling casework on a day-to-day basis, liaising with constituents and third parties and providing timely action and professional service standards.  

Duties will include, but not limited to: 

• Deal with large numbers of standard queries, as well as assisting on more complex cases from members of the public by phone, email, or face to face. Ongoing communication may be required.
• Draft responses to constituents.
• Ensure that each case is dealt with promptly, sensitively, confidentially and accurately in accordance with the MP.
• Gather relevant information to assist with resolving cases.
• Log all cases; monitor progress and ensure all identified actions are taken.
• Ensure records are kept and information managed confidentially in line with the data protection legislation.
• Assist surgeries and other meetings and follow up as appropriate.
• Critically analyse patterns of enquiries and articulate the findings in reports and communication with the MP and other staff members.
• There may be a requirement for the role holder to work outside of the normal working hours and travel for work occasionally.

The idea candidate will be highly motivated, with a positive attitude and excellent attention to detail. 

Candidates should be sympathetic to the general aims and values of the Conservative Party