Policy isn’t working. Come help us fix it.

We’re in the middle of the biggest cost of living crisis in living memory. The energy market is in meltdown. Benefit claimants are facing real terms cuts as inflation soars. More people are coming to us for crisis support than at any time on record.

Winter will be cruel. We’re in a race against time for the kind of policy response this crisis needs - from government, from regulators and from businesses. And it hasn’t come yet.

Come and help us fix this!

We’ve been pretty successful over the past few years - our campaigning work has put billions of pounds back in people’s pockets. One thing that makes us different is that we don’t just talk about policy. Our work is based on real people’s experiences, and it changes real people’s lives. Every year millions of people come to Citizens Advice for help. That means no one has a better insight into how bad policy affects people’s lives.

And we’re not afraid to raise the topics that aren’t always on the front pages. In the last few months alone, we’ve sounded the alarm on racially discriminatory insurance prices, spoken up for people with no recourse to public funds, and raised red flags about the growing use of buy-now-pay-later products to cover essentials.

But the challenge is huge. We only succeed when we find the right people.

This is where you come in. We’re looking for talented Policy Research Assistants to join our policy teams.

We don’t mind if you have any prior policy experience. A lot of us do but some of our best people in the past have come from teaching, the NHS, consultancies - in one case, the actual circus. What we want is a curious mind.

We offer a culture where flexibility is the rule, not the exception. We really, really don’t care if you live in London. Our people are based across the country - in London, Leeds, Birmingham and Cardiff, in our offices or at their kitchen tables.

And how and when you do the job is completely up to you. Most of us work flexible hours. Lots of us are part-time. Some of us job-share. Our people are our biggest asset so we build our work around you.