Personal Assistant

• General office support
• Supporting Diary management
• Open, handle and action email, post, and social media enquiries.
• Respond to enquiries by telephone, email, and social media, passing on queries to other team members/MP as appropriate.
• Undertake administrative arrangements for meetings.
• Engage professionally, confidentially and with care and integrity with constituents and external stakeholders, through a variety of methods.
• Manage and monitor incoming calls, face to face enquiries, emails, and social media enquiries, dealing with cases that do not need to be transferred to a caseworker. Ensure all enquiries are dealt with in a timely manner.