We’re looking for a proactive and relational Digital Engagement Manager to support our digital communications work in what is set to be an exciting period in our history.

We’re looking for someone who is excited by using digital tools to problem solve and innovate to bring people together. Part of a busy team of communications specialists in a growing team, you will play a critical role in shaping our digital engagement through our website, social media channels and email campaign marketing.

Our external affairs work is fast-paced but committed to the distinctive ethos of Citizens UK – where local leaders and people experiencing injustice are in the lead. For the right candidate, this will be an exciting opportunity to be part of a new team, testing and learning new digital tactics and designing engagement strategies that support communities to win campaigns. Initially focused on our migration and refugee work, this role will benefit from experience of and/or a keen interest in the sector.

You’ll be a strong communicator with the ability to tell a story in short time frame, with brilliant instincts for how to take complex issues and translate them into strong digital campaigns for multiple audiences. You’ll be tech savvy and have experience using a website CMS and campaigning tools, using your skills to work with multiple stakeholders and competing priorities. The ideal candidate will be analytical and adaptable, able to demonstrate using analytic tools to test and learn new approaches to campaigning and amplifying voices at the heart of community stories.

Reporting to the Senior Communications Manager, you will play an integral role in shaping the digital strategy, while ensuring that colleagues develop their capacity and understanding of how to use digital tools most effectively.

Responsible for line-managing the Digital Engagement Officer and Marketing and Content Officer, the ideal candidate will also be a patient and kind people manager who gets enjoyment from supporting the personal development of valued and talented team members.