Primary duties and capabilities 

• Managing client relationships, campaigns and projects on a day to day basis, in line with contractual agreements - adhering to College Green Group principles, delivering results and working with/reporting to a senior team member across each client relationship, campaign or project. Responsible for:

1. Managing workloads proactively
2. Managing client expectations
3. Providing internal and external progress updates (which may include updating monday.com (or similar software/CRM systems), contact/meeting reports, rolling notes, formal updates and presentations)
4. Clearly briefing and delegating responsibility to other team members
5. Consistently demonstrating ability to work unaided where required

• Ability to lead client meetings and ensure that they are productive and clearly documented with action points and timeframes
• Completing project reports to a high standard
• A working knowledge of the main social media networks and platforms for business and political campaigns (at present, LinkedIn, Facebook, twitter, Instagram and YouTube)
• Undertaking research tasks to a consistently high standard
• Taking responsibility for preparing thorough and timely handover notes when going on holiday, and communicating them clearly to relevant team members
• Any other duties as reasonably required by a member of the SMT

Primary characteristics and behaviours

• Good attention to detail
• Good commercial awareness, including the ability to negotiate with suppliers, budget (and stay to budget), and price services accordingly (and in line with our rate cards)
• Enthusiasm to learn and develop new skills, competencies and capabilities
• Proactivity in helping other team members to succeed, generating new business leads, originating revenue-generative ideas and in creating opportunities for College Green Group to grow and develop
• Demonstrating a desire to be a team player, and to help other colleagues achieve success
• Commitment to values of integrity and individualism, and to being innovative, inspirational and informative
• Willingness to go beyond contracted hours in relevant situations

Core knowledge
Understanding of the British political landscape, including the UK Parliament and media landscape
Working knowledge of Google Docs and other systems and platforms used by CGG