MAIN PURPOSE OF POST

To be responsible for the promotion and upkeep of the Routes to Support database of information on local violence against women and girls (VAWG) services and refuge vacancies, and to support with the analysis and use of the data to inform policy and practice.

To carry out data collection activities with local VAWG services, local authorities and other stakeholders via a range of methods including surveys, interviews and Freedom of Information Requests

To support with research work within Women’s Aid

DUTIES AND KEY RESPONSIBILITIES

To be responsible for the promotion and upkeep of the Routes to Support database of information on local violence against women and girls (VAWG) services and refuge vacancies, and to support with the analysis and use of the data to inform policy and practice.

Respond to enquiries about Routes to Support and the UK Gold Book and provide user support to organisations using these resources.

Research and identify services eligible for inclusion in the Routes to Support database and carry out all associated tasks including administering the collation and registration of returned application forms; entering data in the Routes to Support; providing user support to new services, following up and liaising with organisations to ensure data is accurate, complete and agreed.

Manage subscriptions including new services and renewals for Routes to Support and the UK Gold Book, including arrangement of subscription fee payments.

Work with the Membership Support Officer to ensure that information about changes to services relevant to Routes to Support and Membership is shared appropriately between teams, and information about Women’s Aid membership status and National Quality Standards is kept accurate on Routes to Support.

Implement and develop effective information management systems for Routes to Support, including ensuring that information related to vacancy monitoring is shared appropriately between Routes to Support and Direct Services.