At MI5, MI6 and GCHQ, we work together to keep the UK safe. We work closely as partners in the intelligence community to safeguard Britain’s people and interests from various threats including cyber-attacks, espionage, terrorism, and organised crime. The Head of Commercial Operations reports directly into the Commercial Director and sits within the Commercial function which forms part of Shared Corporate Services. This function aims to provide high quality, customer focused procurement, purchasing and sourcing services. In this role, you’ll be responsible for providing a leading-edge function to the wider Commercial team and UK’s intelligence community.

You’ll be driving the transformation of the commercial function along with the Commercial Director to create a data driven, well governed and first-class operation. You will follow the Commercial Continuous Improvement Assessment Framework (CCIAF) as set by the Government Commercial Operating Standards.

This is an opportunity to transform the core elements of this function which includes designing the future target operating model and the implementation of a new Enterprise Resource Planning Tool, working towards single truth data intelligence. It’s as much about supporting people through a transformation journey as it is delivering new and improved processes and technology.

Your communication skills also mean that you can build rapport with a range of stakeholders that will help you to articulate a clear transformation pathway, promote collaborative working and influence real change. You’ll also enjoy finding different strengths within the teams and creating a culture where everyone feels valued and supported. All of this will help you to set a clear direction.

You don’t need to have a procurement qualification, but you will have likely led the operations of a commercial function responsible for category management similar to any other large complex organisation. A background in leading successful projects and programmes would be advantageous as well as a track record of delivering continuous improvement.

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