Sarah Green MP is looking for a full-time caseworker to join her team. This role is based in the constituency office in Amersham. Some home working may be considered, but you will be expected to be physically present in the office for the majority of your working hours, particularly on Fridays.

You will be supporting Sarah in handling constituents’ concerns on a wide variety of issues, such as immigration, health, education, housing and benefits. You will liaise with relevant organisations to address constituents’ concerns. You will provide support in dealing with a high volume of standard queries from constituents regarding national issues.

You will also accompany Sarah on surgeries, meetings and visits within the constituency to take relevant notes, actions and photographs.

The caseworker will handle individual casework brought to the MP by constituents. This includes initial assessment of the issue, identifying and procuring information, planning a strategy to assist them, and then communicating with the local and national agencies, officials and departments needed to address the situation. Some cases will be complex and require numerous actions across a span of time. The caseworker will need to manage this process accurately and sensitively. They will have a large caseload to manage and need to keep on top of many different tasks.

Applicants should be well organised self-starters, with excellent written and spoken communication skills. You should have a genuine desire to help constituents in need and be able to reassure vulnerable constituents. The position would suit someone who enjoys problem solving, has excellent interpersonal and communication skills and a keen eye for detail.