EMERGENCY is an international organisation that provides free, high-quality healthcare to victims of war, poverty and landmines, alongside building hospitals and training local medical staff.

EMERGENCY UK is looking for a Communications Officer to become an integral part of its small, London-based team. EMERGENCY UK oversees international communications and fundraising for EMERGENCY around the world, meaning that this role will be truly international in scope.

Key responsibilities:

• Work closely with colleagues in the London and Milan offices to develop and implement a communications strategy that raises awareness of EMERGENCY’s work and acquires new supporters and donors.
• Create and edit content for social media and websites.
• Manage content publication on social media and websites.
• Collect and use analytics to learn audience preferences and shape content.
• Analyse key trends and benchmark online communications.
• Proofread, edit and adapt content for written publications such as the annual Activity Report and direct mailing materials.
• Work closely with colleagues on implementation of supporter journeys.
• Work closely with colleagues on digital marketing.
• Liaise with freelance translators to ensure timely and accurate translations of a range of material from Italian into English.
• Create, edit and adapt press releases for international media contacts.
• Maintain and update media database.
• Use media engagement platform to distribute press releases.
• Compile media monitoring reports.
• Support on organising and implementing public-facing communications activities and events.
• Attend and assist with events (to be assigned within the scope of the position, as and when necessary).

Person Specification:

• Outstanding writing skills and ability to use different tones.
• Close attention to detail
• Fluent English language ability
• Professional experience in the charity sector
• Proven track record of results in communications
• Proactive approach to communications
• Knowledge of key communications principles and trends
• Ability to analyse data to inform strategy
• Experience of, or willingless to learn, digital marketing
• Experience of, or willingness to learn, email marketing
• Experience using a range of social media platforms, and a good understanding of their differences
• Experience using Wordpress would be beneficial