Department: Policy Team

We’re looking for a part-time Head of Policy to co-lead our Families Welfare and Work team for up to 1 year. We offer a culture where flexibility is the rule, not the exception. We really, really don’t care if you live in London. Our people are based across the country - in London, Leeds, Birmingham and Cardiff, in our offices or at their kitchen tables.

This is a job share role and we are open to different working options too. This role is great for someone looking for flexible working or even an outward secondment for 2-3 days a week. And how and when you do the job is completely up to you. Most of us work flexible hours. Lots of us are part-time. Some of us job-share. Our people are our biggest asset so we build our work around you.

Overview

Policy isn’t working and you can join us in fixing it.

You'll be joining a team that leads on welfare and employment policy at Citizens Advice. We’ve been pretty successful over the past few years - our campaigning work has put billions of pounds back in people’s pockets. One thing that makes us different is that we don’t just talk about policy. Our work is based on real people’s experiences, and it changes real people’s lives. Every year millions of people come to Citizens Advice for help. That means no one has a better insight into how bad policy affects people’s lives and we’ve become the go-to source if you want to understand the real impact of the biggest cost of living crisis in living memory.

The energy market is in meltdown. Benefit claimants are facing real term cuts as inflation soars. More people are coming to us for crisis support than at any time on record.
Winter will be cruel. We’re in a race against time for the kind of policy response this crisis needs - from government, from regulators and from businesses. And winter is only getting closer.

Come and play a part in fixing this!