Elliot Colburn MP is looking to recruit a Constituency Office Manager in his constituency office in Carshalton, South London.

Responsibilities

• Supervise constituency office team members in the delivery of casework responsibilities
• Lead a professional administrative support function
• Manage the MP’s diary and email inbox
• Implement outreach projects
• Work closely with the MP’s Chief of Staff
• Deal with large numbers of queries, as well as assisting on complex cases from members of the public by phone, email, social media or face to face
• Ensure records are kept and information managed confidentially in line with the data protection legislation
• Assist with constituent surgeries and other meetings and follow up as appropriate
• Manage work experience and apprenticeship programs

Person Specification

• Experience working in an MP’s office
• Highly organised and able to prioritise a demanding workload to meet tight deadlines
• Ability to supervise other team members and work effectively as part of a team
• A highly motivated staff member with a positive can-do attitude
• Outstanding written and verbal skills with keen attention to detail
• A calm and sympathetic manner with an ability to deal with difficult situations