Amanda Milling, Member of Parliament for Cannock Chase, is looking to recruit a full-time caseworker to join her constituency office team based in Hednesford, Staffordshire.

The ideal candidate will be bright and enthusiastic, highly organised, and with a keen interest in helping people. Some experience of working in a political setting would be an advantage, but is not a requirement.

Candidates would ideally have an understanding of at least one of the following - good customer service, problem solving, knowledge of the benefits system/local government or knowledge of handling casework. However, for the right candidate, full training will be given and experience is not essential.

Key responsibilities include:
• Drafting correspondence from the MP
• Attending surgeries and other meetings as appropriate
• Follow up on social media queries and comments
• Taking phone calls and answering the office door to constituents
• Getting to know and understand local issues, so that local knowledge is reflected in case handling
• Keeping accurate records in our casework management system and monitoring case progress
• General office administration and support, including the dispatching of correspondence
• Assist with other office tasks as required.

The successful candidate will:
• Be sympathetic to the values of the Conservative Party
• Have excellent communication and interpersonal skills, as well as be a team player
• Have some experience of working with members of the public
• Taking initiative and work proactively to manage competing deadlines, to prioritise tasks and work independently
• Have an excellent attention to detail, especially in written communications
• Have the ability to work in a sensitive and confidential manner at all times
• Excellent IT skills including Microsoft Office packages
• Understand the importance of good customer services

This is a rewarding role working with a lovely constituency office team.

Please note that due to the volume of applications that may be received, it is not possible to respond to every applicant.