Key responsibilities:

• Open, handle and action email and post. 
• Management of MPs constituency diary under supervision of Office Manager.
• Compilation of briefing packs.
• Handle administrative arrangements for meetings with members of the public/MP surgeries.
• Photocopying, filing, record-keeping and typing/writing correspondence.
• Minute taking.
• Attend constituency meetings as appropriate.
• Lead on establishing a programme of events in the constituency such as surgeries and ‘Meet your MP’ - this may include venue research and bookings; compiling and managing guest-lists; liaising with suppliers; and providing on-the-day event support as required.
• Ensure enquiries are dealt with sensitively and confidentially.
• Efficient data and file management to ensure the office complies with the data protection legislation.
• Establishing and managing relationships with key stakeholders, for example local community organisations, local businesses and local media
• Provide support to the MP when undertaking community projects and engagement.

You may occasionally be required to:

• Liaise with suppliers regarding office supplies and security.
• Monitor and update a social media and online presence in the constituency. Produce online graphics and video content, as well as publicising surgeries and news alerts etc.
• Manage, monitor and action social media enquiries. Ensure all enquiries are dealt with in a timely manner.
• Support policy and casework activity as required, further developing your skills, knowledge and experience in these areas.
• There may be a requirement for the role holder to work outside of the normal working hours and travel for work occasionally.

Essential Skills:

• Excellent interpersonal, oral and written communication skills, with a polite, confident and empathetic approach to public engagement. 
• Excellent IT skills, including the ability to use a casework tracking system (training given), MS Office Applications, Word, Excel and Outlook.
• Motivated to work independently as well as the ability to demonstrate patience and empathy.

Desirable Skills:

• Experience of casework.
• Experience of Social Media management.
• Experience of organising and running events.
• Knowledge of the Macclesfield Constituency.