Josh Dean MP is seeking an organised and efficient Constituency Office Manager to ensure the highest level of service for his constituents.

While Josh is in Parliament, you and your team will be the first point of contact for local individuals and organisations, triaging their requests, ensuring they are dealt with empathetically and professionally. Working with the two Caseworkers, as well as staff in the Westminster team, you will ensure that the large volume of correspondence is managed efficiently and effectively, setting and monitoring key KPIs. Working in partnership with the team, you will ensure that local issues and potential campaigns are identified, using all the tools at an MP's disposal to resolve them.

You will be used to managing a busy diary in a fast-moving environment, having to adjust to changing priorities and able to find solutions at short notice. Liaising with both local and national bodies, you will be confident and professional and, ideally, able to spot and manage potentially difficult situations and conversations.

With a clean driving licence and access to a car, you will ensure that Josh can attend the many different events across his constituency, accompanying him and ensuring accurate notes and follow-up are provided. Liaising with colleagues in the team, you will ensure that they have what they need to publicise and promote his activities.

Your excellent administrative and organisational skills will ensure that Josh is kept up to date with all constituency matters, collating information for his weekly folder and using your judgement to escalate urgent matters when necessary. You will also be trusted to manage the overall office budget, line-manage the constituency team, and provide administrative support for all HR matters.

This position would suit someone who is used to managing competing priorities and a varied workload. No two days are the same in a constituency office. The work is both interesting and rewarding; however, it requires stamina and flexibility, given the large and demanding workload.
Based in the constituency office in Bishops Stortford, with the possibility of 1 day per week working remotely. However, Fridays must be worked in the office (apart from annual leave). Flexible working options will be considered.