Ellie is seeking an enthusiastic and highly organised Constituency Support Officer to join her team.

Key Responsibilities:

• Provide high-quality support to constituents by responding to enquiries and progressing casework
• Deal with large numbers of standard queries, as well as assisting on more complex cases from members of the public by phone, email, social media, or face to face
• Support the smooth day-to-day running of the constituency office, including ad-hoc administrative tasks and data entry
• Build and maintain positive working relationships with local organisations, public bodies and community groups
• Provide flexible support across the office and help wherever required

Skills and Experience:

• Excellent organisation and administration skills
• Strong written and verbal communication skills
• Able to manage competing priorities and remain calm under pressure
• Passionate about delivering excellent service to constituents and supporting local communities
• Proficiency in Microsoft Office and digital tools
• Sympathetic to the aims and values of the Labour party