Shivani Raja MP is looking for a proactive and creative Communications Officer to join her Leicester East constituency team. This is a great opportunity for someone who wants to build hands-on experience shaping how an MP communicates with, and is held accountable to, the community she represents.

You'll take the lead on Shivani's social media and online presence, produce graphics and video content, draft press releases, and help analyse casework trends so the office can better understand and respond to what Leicester East residents are raising with us.

Key Responsibilities

• Establish, monitor and update Shivani's social media and online presence in the constituency, including producing graphics and video content and publicising surgeries and news alerts.
• Manage and monitor social media enquiries, dealing with cases that don't need to be transferred to a higher level, and ensuring all enquiries are handled in a timely manner.
• Monitor media coverage, liaise with the media, and prepare press releases on constituency, non-party-political matters.
• Analyse patterns of enquiries and produce reports, articulating findings clearly to the MP and other staff members.
• Assist with surgeries and other meetings, following up as appropriate, and attend constituency meetings as required.
• Support with drafting responses to constituents and handling more complex cases by phone, email, social media or face to face.
• Log cases, monitor progress and ensure all identified actions are taken, keeping records confidentially and in line with data protection legislation.
• Any other reasonable management request.

There may be a requirement to work outside normal working hours and to travel for work occasionally.

Who We're Looking For

We welcome applicants who are creative, organised and confident communicators, with a good eye for content and a solid understanding of how social media platforms work in practice. Attention to detail, discretion in handling confidential information, and good political judgement are all essential. Experience with design or video editing tools is desirable but not required; what matters most is a strong instinct for what will land with a Leicester East audience.