Jacob Collier, the Member of Parliament for Burton and Uttoxeter, is looking to recruit a caseworker.

This is an exciting opportunity to support his work and best serve the constituents of Burton and Uttoxeter. The successful applicant should be an enthusiastic, organised and highly motivated individual.

Key Responsibilities include:

• Corresponding with constituents on casework matters and responding to general constituency enquiries
• Liaising with government agencies, local authorities and third-party organisations
• Responding to routine policy correspondence
• Gather relevant information to assist with resolving cases
• Ensure records are kept and information managed confidentially in line with GDPR
• Providing information, advice and support for constituents on a range of welfare issues
• Communicating with constituents clearly and sensitively on the telephone
• Attending Jacob’s surgeries with him and other meetings as appropriate
• General office admin and support as required
• Managing a personal caseload and progressing matters independently, identifying appropriate actions and escalating only where necessary

The succesful candidate will have the following:

• Ability to carry out tasks quickly and to a high standard
• Excellent interpersonal skills and ability to work well in a small team
• Strong communication, organisation and IT skills
• Good work ethic with ability to work independently
• A proactive approach, with the confidence and judgement to work independently and use their own initiative to identify solutions and progress work without close supervision
• Strong problem-solving skills and the ability to manage competing priorities effectively
• Excellent written skills and attention to detail
• A desire to learn about the key issues and concerns of his constituency of Burton and Uttoxeter
• Sympathetic to the ideas and values of the Labour Party.
• There may be a requirement to work outside of normal working hours or location, including attending events with the MP, and visits in the constituency.