Warinder Juss is recruiting for a Westminster based Caseworker to support him with responding to correspondence from constituents on government policy. The role holder will be responding, mostly in writing, to standard campaign emails and supporting Warinder's Parliamentary Assistant with personal policy enquiries.

The role holder will be expected to use all available research resources to ensure that all responses are consistent with Warinder's views and government policy in a timely fashion.

The role is full time and fixed term until the end of March 2027.

Key Responsibilities

• Analyse patterns of enquiries and produce reports
• Critically analyse patterns of enquiries and articulate the findings in reports and communication
• with the MP and other staff members
• Deal with large numbers of standard queries, as well as assisting on more complex cases from
• members of the public by phone, email, social media or face to face. Ongoing communication may be
• required
• Draft responses to constituents
• Ensure records are kept and information managed confidentially in line with the data protection
• legislation
• Ensure that each case is dealt with promptly, sensitively, confidentially and accurately in
• accordance with the MP
• Gather relevant information to assist with resolving cases
• Log all cases; monitor progress and ensure all identified actions are taken
• Retain records and information confidentially and in line with the Data Protection Act

Candidates should:

• Have excellent research and written communication skills
• Be able to adapt and organise to respond to shifting priorities
• Be able to work independently and as part of a team
• Be sympathetic to the aims and values of the Labour Party