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Reference: 100466

Date Added: 9 October 2026
Closing Date: 25 October 2026

Job Title: Senior Internal Communications Manager

Working For: South Western Railway & Network Rail Wessex

Location: London

Salary: Competitive

Length of Contract: Permanent - Full Time

Job Details

Your main responsibilities:

  • Coordinating the day-to-day delivery of internal communications to the business unit via established channels
  • Line management of two Internal Communications Managers
  • Sourcing, developing and publishing stories that support the business's priorities and encourage colleague involvement and engagement
  • Supporting line managers by providing the content they need to communicate with their teams
  • Leading the development and delivery of internal communications campaigns
  • Working with other functions to advise on their communication needs and providing guidance on key messages and channels
  • Building strong relationships and trust with senior leaders and others to support the delivery of effective communications
  • Helping to plan and manage online and in-person events
  • Supporting the colleague engagement campaign leading up to the transfer to Great British Railways
  • Representing the team on industry-wide initiatives as necessary
  • Collating and analysing communications measurement and feedback and suggesting improvement opportunities

Essential skills and experience:

  • An established internal communications manager with experience of working in a large organisation with colleagues based across multiple locations
  • High standard of writing for a variety of audiences
  • Strong editing and proof-reading skills
  • Strong verbal and presentation skills
  • Experience of building strong collaborative relationships across all levels of an organisation
  • Excellent IT skills, including using email management systems
  • Able to contribute to the development of internal communications strategies
  • Experience in developing, implementing and improving communications channels

Desirable skills and experience:

  • Qualifications in communication, PR, marketing or journalism (either as main degree or additional qualification) or equivalent
  • Line management experience
  • Experience in video editing and publishing
  • Experience working in the rail industry
  • Experience working in a unionised environment

In return we offer a competitive salary and a variety of valuable benefits, including:

  • Free duty and leisure travel on SWR services for employees
  • Free leisure travel for spouse/partner and dependants (criteria dependent)
  • 75% discount on many other train operating companies
  • Full training and support with development
  • Excellent pension scheme

Closing Date: 25 October 2026

Interview/Start Dates

Applications close on Sunday 25 October.

Interviews will take place shortly thereafter.

Application Details

To apply, please visit: http://careers.southwesternrailway.com/jobs/senior-internal-communications-manager-south-bank-central-g-london-united-kingdom   

Website: https://www.southwesternrailway.com/

Additional Notes