Zöe Franklin MP is seeking a full time Head of Office to join her team and take the lead in managing her constituency and Westminster offices. This is an exciting role with no two days the same and would suit someone who is adaptable, flexible and keen to exercise their management experience.

Key Responsibilities:
• Lead and maintain a highly professional administrative support function
• Manage the office team
• Manage the recruitment of staff
• Identify training opportunities and ensure the team maintain and develop knowledge
• Manage all aspects of the budget, keeping the MP informed of all relevant financial matters and liaising with IPSA
• Have final sign-off on all relevant delegated areas from the MP
• Day-to-day management of the Member's inbox and diary commitments
• Horizon-scanning, proactively identify problems and resolve them
• Liaise with groups/personnel on the MP’s behalf as necessary
• Assist with arrangements for events
• Handle administrative arrangements for meetings/MP surgeries.
• There may be requirement for the role holder to work outside of the normal working hours, including attending events with the MP as required
• Ensure the office is fully equipped
• Respond and pass on enquiries by telephone, email, and social media
• Key holder

Person specification:
Essential
• A good awareness of the issues facing the residents of the Guildford constituency.
• Strong organisation and time management skills
• Effective written and verbal communication skills
• Strong interpersonal skills and ability to work within a sensitive and public-facing role
• Experience of working with Office 365 and devising effective processes using these tools.
• Proven track record of managing a small team
• Ability to work under pressure and to short / rapidly changing deadlines
Desirable
• Experience of managing budgets
• Familiarity with casework
• Sympathy with Liberal Democrat values
• Access to a car which can be used for work purposes and a full UK driving licence