Andrew Rosindell MP is seeking a motivated and community-focused Part-Time Constituency Caseworker to join his local office in Romford.

This is an excellent opportunity for someone who is passionate about public service, enjoys helping people resolve problems, and has a strong understanding of local issues affecting residents across Romford and the wider area.

The successful candidate will support constituents with a wide range of enquiries and casework, helping individuals navigate issues involving local authorities, government departments, public services, housing providers, and other organisations.

The role requires excellent communication skills, sound judgement, strong organisational abilities, and a genuine commitment to delivering a high standard of service to constituents.

Key Responsibilities

• Managing and progressing constituency casework on behalf of constituents.
• Responding to correspondence via email, letter, telephone, and in person.
• Liaising with government departments, local authorities, housing associations, public bodies, and community organisations.
• Drafting letters and responses on behalf of Andrew Rosindell MP.
• Maintaining accurate records of casework and correspondence.
• Assisting with constituency surgeries and community engagements.
• Identifying emerging local issues and helping to develop appropriate responses.
• Supporting the wider work of the constituency office as required.

Essential

• Excellent written and verbal communication skills.
• Strong organisational skills and attention to detail.
• Ability to manage a varied workload and prioritise effectively.
• Professional and empathetic approach when dealing with members of the public.
• Sound understanding of local government and the issues affecting local communities.
• Ability to work both independently and as part of a small team.
• Good IT skills and confidence using Microsoft Office applications.

Desirable

• Previous experience in a constituency office, local government, public affairs, customer service, advocacy, or a related role.
• Experience using parliamentary or constituency casework software (such as Caseworker.MP or similar), although this is not essential as training can be provided.
• Knowledge of the political and community landscape within Romford and Havering.