We're seeking an experienced and capable caseworker to assist our Senior Caseworker; starting 1st December 2026, or as soon as possible afterwards, with a fixed end date of 31st March 2027.

You will be part of a close-knit team in Jeevun's office, working on constituent casework, inbox management and correspondence triage. 

Previous experience is essential, preferrably working for an MP. You will be handling sensitive issues such as housing, immigration and SEND.

Essential:

• Previous experience, preferably working for an MP
• Good telephone manner
• Good written and spoken English
• Confidence, empathy, patience, problem-solving skills
• Ability to work independently and take ownership of issues
• Effective time management and prioritisation skills
• Good IT skills
• Sympathetic to the aims and values of the Labour Party

Desirable:

• Current Parliamentary security clearance
• Specialist knowledge in one or more of the following areas: housing, immigration, benefits
• Good understanding of etiquette and protocol in ministerial and other correspondence
• Experience with case management software, particularly systems designed for MPs' offices

Working arrangements to be agreed; this will either be hybrid working, or remote with occassional visits to the constituency office in Loughborough.