Go to website

Reference: 37524

Date Added: 6 November 2012
Closing Date: 16 November 2012

Job Title: Constituency Caseworker

Working For: Mark Menzies MP (Fylde)

Location: Constituency office, Fylde

Salary: In line with IPSA payscale. Applicants looking for part-time or full-time will be considered, up to 42 hours

Length of Contract:

Job Details

Key role includes:

Drafting letters and emails providing information, advice and support to constituents (and the member) on a broad range of issues

Dealing with Government departments, local councils and other organisations

Dealing with telephone enquiries

Managing and tracking cases until they are resolved and keeping appropriate records

Attending advice surgeries and meetings with the member

Supporting the Member in local community campaigns

Depending on experience, the role could include the upkeep of website, drafting press releases and sourcing content

Any other tasks that from time to time might arise

The following skills and attributes are required:

Preferably educated to degree level but other candidates will be considered depending on experience

Excellent written and communication skills and a good telephone manner

Close attention to detail

Common sense

Competent in using Microsoft programs

Ability to manage and prioritise casework to complete it efficiently

Enthusiastic and reliable member of a team

Awareness of the Data Protection Act and the need for confidentiality

Sympathetic to the aims of the Conservative Party

Other skills which are preferable:

Journalistic experience

Experience of dealing with serious cases and high level, complex problems

Knowledge of the workings of public bodies

Upon appointment you will be required to comply with the Baseline Personnel Security Standard, undertaken by the Members’ Staff Verification Office (MSVO). See Members’ Staff Verification Office (MSVO) page for further info. MPs generally pay staff in accordance with IPSA guidelines.

Closing Date: 16 November 2012

Interview/Start Dates

Interviews will take place shortly after the closing date.  Start date to be determined.

Application Details

Please email a covering letter and CV to shirley.green@parliament.uk with 'Constituency Caseworker Application' written in the subject line.

Website: http://www.markmenzies.org.uk

Additional Notes