Reference: 37524
Date Added: 6 November 2012
Closing Date: 16 November 2012
Job Title: Constituency Caseworker
Working For: Mark Menzies MP (Fylde)
Location: Constituency office, Fylde
Salary: In line with IPSA payscale. Applicants looking for part-time or full-time will be considered, up to 42 hours
Length of Contract:
Job Details
Key role includes:
Drafting letters and emails providing information, advice and support to constituents (and the member) on a broad range of issues
Dealing with Government departments, local councils and other organisations
Dealing with telephone enquiries
Managing and tracking cases until they are resolved and keeping appropriate records
Attending advice surgeries and meetings with the member
Supporting the Member in local community campaigns
Depending on experience, the role could include the upkeep of website, drafting press releases and sourcing content
Any other tasks that from time to time might arise
The following skills and attributes are required:
Preferably educated to degree level but other candidates will be considered depending on experience
Excellent written and communication skills and a good telephone manner
Close attention to detail
Common sense
Competent in using Microsoft programs
Ability to manage and prioritise casework to complete it efficiently
Enthusiastic and reliable member of a team
Awareness of the Data Protection Act and the need for confidentiality
Sympathetic to the aims of the Conservative Party
Other skills which are preferable:
Journalistic experience
Experience of dealing with serious cases and high level, complex problems
Knowledge of the workings of public bodies
Upon appointment you will be required to comply with the Baseline Personnel Security Standard, undertaken by the Members’ Staff Verification Office (MSVO). See Members’ Staff Verification Office (MSVO) page for further info. MPs generally pay staff in accordance with IPSA guidelines.
Closing Date: 16 November 2012
Interview/Start Dates
Interviews will take place shortly after the closing date. Start date to be determined.
Application Details
Please email a covering letter and CV to shirley.green@parliament.uk with 'Constituency Caseworker Application' written in the subject line.
Website: http://www.markmenzies.org.uk