For more information on IPSA payscales go to http://www.w4mp.org/html/library/salaries/general.asp.

An empathetic, organised, highly efficient individual is sought for the role of Caseworker to Jo Swinson MP. The role is permanent, based on a working week of 37.5 hours. The position is based within a lively and dynamic team in Jo’s constituency office in Bearsden, approximately 20 minutes from Glasgow City Centre by train.

The successful candidate will:

• Have excellent written English skills
• Be able to produce a high volume of accurate letter drafts under time pressure
• Enjoy working as part of a team
• Be competent in use of IT
• Be a strong communicator who is able to empathise with others

Responsibilities include:

• Drafting correspondence
• Providing advice and support to constituents on a variety of issues, through liaison with Government agencies, the local Council and others
• Occasionally undertaking constituency surgeries and other meetings on behalf of the MP
• Dealing with daily queries from members of the public by phone or in person, and taking the appropriate initial action to resolve, document or escalate their concerns or enquiries
• Keeping accurate records, in line with Data Protection and principles
• Undertaking general administrative/secretarial tasks
• Some evening work may be required, in exchange for time off in lieu

We welcome applications from a diversity of backgrounds, and to prevent discrimination your name and school will be blanked out before short listing. We are also happy to discuss flexible working.