John Stevenson MP is looking to recruit a Caseworker to be part of his constituency office team in Carlisle, Cumbria.

The ideal candidate will be enthusiastic and motivated, with a passion for politics.

The successful candidate will be required to deal with a large number of standard enquiries from members of the public by phone, email and letter, as well as assisting with more complex cases. Good organisational skills and the ability to prioritise workload are therefore essential to ensure that cases are recorded and progressed in a timely manner.

Caseworkers must be confident interacting with a wide range of people, both in person and by telephone, and have a clear and concise letter writing style. The role requires the ability to deal with cases sensitively and confidentially.

There is the opportunity for occasional travel to Westminster when necessary.

Responsibilities:
• Manage and progress a large and varied caseload.
• Liaise with government agencies, voluntary sector and other to resolve cases.
• Undertake research on relevant subjects as directed.
• Assist with arrangement for events – such as venue research, compiling guest lists and providing on-the-day event support.
• Assist with project work as required.
• Attend meetings and take minutes as appropriate.
• Provide generalist admin support as required.
• There may be a requirement for the role holder to work outside of the normal working hours and travel for work occasionally.