Dr Ben Spencer is looking for a full-time Senior Caseworker to join his constituency office.

Key responsibilities:
• Oversee and manage portfolio of personal and policy-based casework appropriately and ensure cases are logged, progress is monitored, and all identified actions are taken
• Assist with surgeries and other meetings and follow up as appropriate
• Supervision of other members of staff
• Take initial action on queries from members of the public, including responding on behalf of the MP as appropriate
• Liaise with Government agencies, voluntary sector and others to resolve constituency matters
• Ensure records are kept and information managed confidentially and in line with the Data Protection Act

Requirements:
• Excellent verbal and written communication skills and confidence interacting with, and advocating on behalf of, a wide range of people
• Experience of policy or casework, a public facing role or working directly with the general public
• Positive and proactive approach to work, and ability to work collectively as part of a team
• Clear and concise letter writing style
• Familiarity with Caseworker system an advantage

The role will be available on an initial 12-month basis, but with the potential for it to be made permanent.