Elliot Colburn MP is looking for an enthusiastic and hard-working intern to join his busy constituency office in Carshalton. The successful applicant will support Elliot's team in their daily tasks, with a particular focus on casework and responding to constituents' concerns.

The ideal candidate will have excellent attention to detail, be well organised, and have a very high standard of written work. This is a fantastic opportunity for someone looking to start a career working in politics and develop their skills within a fast-paced office.

For the right candidate, we are happy to organise a flexible internship that fits around the successful candidates' studies / part-time work / other commitments. Full-time opportunities are also available.

The successful candidate should be able to demonstrate the following skills:

• Excellent writing skills and telephone manner;
• Strong organisational and research skills with good attention to detail;
• A positive attitude and willingness to take on a variety of tasks;
• A strong team player but with an ability to use initiative and work independently.

Key responsibilities:

• Draft responses or respond to constituents on any issues raised on behalf of the Member;
• Deal with daily enquiries from members of the public by telephone or in person, taking the appropriate initial action to resolve, document or escalate their concerns or issues;
• Manage some casework, ensuring all cases are logged and updated with any actions taken and outstanding queries are followed up;
• Ensure cases are dealt with in a sensitive and confidential manner;
• Ensure records of contact with constituents are kept with details of each case by adhering to the Data Protection Act principles and respect the confidentiality of data at all times;
• Undertake general administrative tasks;
• Assist with the work of other colleagues as required and communicate appropriately with internal and external contacts;
• Competent use of IT including casework management systems, Microsoft Office package, email and internet to support the above.