We’re looking for a brilliant new team member to join us, who can help us deliver our mission and provide comprehensive support to our customers, ensuring their issues are resolved and options considered whilst ensuring MPs comply with the MPs Scheme of Staffing and Business Costs. The role is IPSA’s first point of contact for our customers; offering advice, guidance and information, taking and making telephone calls, responding to emails and attending face to face meetings, as well as approving and registering properties for access to funding and applying scheme and property-related legislation. The role also plays an important part in inducting and educating customers on IPSA’s systems and processes and offers significant opportunity to contribute to the continuous improvement of operational activity that supports achievement of IPSA’s strategic objectives.

A full job description and person specification is available on the ‘current vacancies’ section on our website.