Newly elected Labour MP Alistair Strathern is recruiting a Senior Caseworker to join his team in Mid Bedfordshire.

The successful candidate will have proven experience as a Caseworker, be a great problem solver and able to work with initiative and with minimal supervision. A high level of written and verbal communication is essential as is genuine concern for the lives of the constituents of Mid Bedfordshire along with an interest in a wide range of issues directly affecting residents.

Good IT skills and familiarity with social media are also essential.

The key responsibilities are as follows:

• Assist with surgeries and other meetings and follow up as appropriate
• Ensure all cases are logged; monitor progress and ensure all identified actions are taken
• Ensure records are kept and information managed confidentially and in line with data protection legislation
• Establish and develop appropriate strategies around social media and online presence in the constituency. Produce online graphics and video content, as well as publicising surgeries and news alerts
• Exercise a high level of autonomy in reaching decisions on cases based on the evidence
• Gather relevant information to resolve or progress cases
• Liaise with Government agencies, voluntary sector and others to resolve constituency matters
• Manage a large caseload of complex cases, working in a professional, confidential, caring and
• sensitive manner
• Proactive and re-active communications with all media
• Respond professionally, sensitively, confidentially and with integrity to routine correspondence
• and enquiries by email, telephone, social media and face to face from constituents, the media,
• lobbyists and pressure groups
• Supervise other members of staff including coaching and mentoring
• There may be requirement for the role holder to work outside of normal hours and travel for work
• occasionally