To plan, organise, and coordinate visits to Harland & Wolff delivery centres for various stakeholders, including government officials, visiting dignitaries, customers, suppliers, senior leaders, and other groups.
Ensure all logistical arrangements are in place, including site access, security, transportation, and safety measures.
Prepare and distribute visit agendas, coordinating instructions, briefings, and other materials as needed.
Accompany, guide and support visitors during their tours, providing information and addressing inquiries.
Stakeholder Management:
Maintain a comprehensive stakeholder database, tracking interactions, and relevant information.
Collaborate with internal teams to gather information and insights for effective stakeholder engagement.
Ensure effective engagement by internal colleagues with external bodies such as trade associations and working groups.
Communication Support:
Collaborate with our Communications colleagues to create content for stakeholder communications, such as newsletters, social media, reports, and presentations.
Maintain open and regular communication with stakeholders, keeping them informed about Harland & Wolff's activities, projects, and achievements.
Event Management Support:
Assist Marketing in organising events and meetings involving external stakeholders, including workshops, conferences, and roundtable discussions.
Support the coordination of event logistics, invitations, and follow-up actions.
As needed, support hosting of government officials, visiting dignitaries, customers, suppliers, and other groups at conferences, exhibitions, and events.
Reporting and Analysis:
Prepare regular reports on stakeholder engagement activities, including feedback and performance metrics.
Analyse data to identify trends, opportunities, and areas for improvement in stakeholder relations.
London or Belfast.
Education: Bachelor's (preferred)