Reference: 92548
Date Added: 9 May 2024
Closing Date: 24 May 2024
Job Title: Caseworker (part-time)
Working For: Robert Largan MP (High Peak)
Location: High Peak
Salary: £22605 - £36744 FTE
Length of Contract: Permanent
Job Details
Robert Largan MP is looking for a caseworker to join his team in the High Peak constituency office.
Key responsibilities:
- Assist surgeries and other meetings and follow up as appropriate
- Attend constituency meetings as appropriate
- Critically analyse patterns of enquiries and articulate the findings in reports and communication with the MP and other staff members
- Deal with large numbers of standard queries, as well as assisting on more complex cases from members of the public by phone, email, social media or face to face. Ongoing communication may be required
- Draft responses to constituents
- Ensure records are kept and information managed confidentially in line with the data protection legislation
- Ensure that each case is dealt with promptly, sensitively, confidentially and accurately in accordance with the MP
- Gather relevant information to assist with resolving cases
- Log all cases; monitor progress and ensure all identified actions are taken
- Retain records and information confidentially and in line with the Data Protection Act
- There may be a requirement for the role holder to work outside of the normal working hours and travel for work occasionally
Upon appointment you will be required to apply for security clearance, undertaken by the Security Vetting and Pass Office. See Members’ Staff Security Clearance page for further info. MPs generally pay staff in accordance with IPSA guidelines.
Closing Date: 24 May 2024
Interview/Start Dates
Interviews will take place on a rolling-basis and we may appoint before the advertised deadline.
Application Details
Please send your CV and cover letter to luke.holmes@parliament.uk with the subject "Caseworker Job Application".
For more details about the job, please contact Luke Holmes, Office Manager to Robert Largan MP, at luke.holmes@parliament.uk.
Website: http://www.robertlargan.co.uk