Key responsibilities

• Lead and maintain a highly professional administrative support function for the MP’s office
• Manage staff and conduct HR processes
• Work with the parliamentary assistant to ensure the inbox is managed effectively
• Collate all required information from team members to present to the MP
• Deal with security matters, keep abreast of security guidance, maintain the security system, liaise with external bodies as appropriate
• Ensure the office is fully equipped
• Manage the office team, ensuring accurate personnel records are kept and notifying IPSA of contractual changes as necessary
• Ensure the office remains legally compliant, including overseeing health and safety, fire and data protection compliance
• Responsibility for managing all aspects of the budget, keeping the MP informed of all relevant financial matters and liaising with IPSA on office finance
• Management of complex cases
• Have final sign off on all relevant delegated areas from the MP, for example constituent correspondence
• Horizon-scanning, anticipate what advice or action may be required; proactively identify problems and resolve them
• Identify training opportunities and ensure the office team maintain and develop knowledge of relevant legislation where appropriate
• Liaise with groups/personnel including at Westminster, within the constituency and the general public on the MP’s behalf as necessary
• Working with the communications officer to plan the MPs internal communications and external stakeholder engagement and provide strategic advice on constituent matters on behalf of the MP where appropriate
• Provide high quality, efficient and effective support to the MP as required
• Support and manage the recruitment of staff for the MP’s office
• Other tasks as may be required by the MP
• There may be a requirement for the role holder to work outside of normal working hours, including attending events with the MP as required

Key Skills and Values

• Strong written and verbal communication skills
• Excellent written English
• Sympathetic to the aims and values of the Labour Party
• Previous political experience is not essential
• A can-do and proactive attitude
• Personable and able to easily engage with people from all backgrounds
• Excellent attention to detail
• Experience of leading and working as part of a team