Henry Tufnell MP for Mid and South Pembrokeshire, is looking for a Constituency Assistant to join his new constituency team, serving people across Mid and South Pembrokeshire. We will consider full-time and part-time applicants.

- Deal with large numbers of standard queries, as well as assisting on more complex cases from members of the public by phone, email, social media or face to face.
- Gather relevant information to assist with resolving cases.
- Assist with casework when required, logging cases; monitor progress and ensure all identified actions are taken, and draft responses to constituents.
- Ensure that each case is dealt with promptly, sensitively, confidentially and in line with data protection regulation.
- Assist with surgeries and other meetings and follow up as appropriate.
- Update social media and website. Produce online graphics and video content, as well as publicising surgeries and news alerts etc.
- Follow up on social media queries and comments.
- Establish, monitor, and update a social media and online presence in the constituency.
- Produce online graphics and video content, as well as publicising surgeries etc.

There may be a requirement to work outside of normal working hours and attend events with the MP.

Person Specification:
• Excellent written and verbal communication skills.
• Interest in and understanding of current political issues.
• Knowledge and experience of social media communications.
• An understanding of digital design and video editing skills.
• Excellent organisational skills and ability to prioritise a demanding workload to meet strict deadlines.
• Good interpersonal skills with the ability to handle challenging situations.
• Able to work independently and as part of a small team.
• Shows a commitment to the values of the Labour Party.