The Constituency Support Assistant position is split between Communications (press, social media, web and other external communications) and a Constituency Assistant role (arranging and attending local meetings, administrative tasks and correspondence). If you are interested in only part of this role, please state your intention in your application. We may consider an alternative arrangement for the right candidates.

Key responsibilities:
Database management using office software to handle administrative cases.
Oversee the monitoring and updating of online platforms including the website and social media Liaise and engage with external providers and suppliers as and when required. Support the MP’s office and objectives through highly effective communication and social media presence.
Assist with arrangements for events - including venue research and bookings, compiling and managing guestlists, liaising with suppliers, and providing on-the-day event support.
Open, handle and action email, post, and social media enquiries
Photocopying, filing, record-keeping and typing correspondence.
Efficient data and file management to ensure the office complies with the data protection legislation
Respond to enquiries by telephone, email and social media, passing on queries to another team members/MP as appropriate
Ensure all enquiries are dealt with in a timely manner.
Produce press releases, liaise with the media, meeting deadlines as appropriate.
Assist in the production of online graphics and video content, as well as publicising surgeries and news alerts etc.

Person specification:

Essential:
• Strong written and verbal communication skills
• Organised, with attention to detail and persistence in tracking down answers
• Strong multi-tasking and time management skills
• Capacity to handle a high and complex workload
• Ability to work independently and as part of a small team
• Experience in using Microsoft Office suite of tools

Desirable:
• Ability to quickly learn new IT systems (eg Caseworker)
• A basic understanding of the political system, both nationally and locally
• An understanding of local issues in Banbury
• Experience of using Canva and other tools to produce social media content
• Previous experience in a communications or marketing role.