Apsana Begum MP is looking to recruit an experienced Office Manager to join her in Poplar and Limehouse. This is a full-time and permanent role based in her constituency office.

Key responsibilities

HR, Payroll and Finance

• Manage and lead the office team, undertake one-to-ones and ensure the wellbeing of staff.
• Keep accurate personnel records and notify IPSA of changes.
• Review and deliver budgets, liaising with IPSA.
• Manage the recruitment and retention of staff, identify training needs, and create development plans.
• Ensure the budget and office environment centres and supports the MP’s needs and priorities.

Administration
• Maintain a highly professional administrative support including of office systems, trackers, processes, and manuals.
• Proficient use Microsoft Office including Teams, Excel, Outlook and SharePoint.
• Overall management of the MP's diary, delegating tasks as appropriate.
• Ensure the office is fully equipped.
• Hold and process data and information confidentially and in line with the data protection legislation.

Security
• Lead on all security matters for the MP and office, maintain records and enhance protocols.
• Liaise with external bodies such as the Police.
• Keep abreast of security guidance and disseminate information within the office.

Constituency and stakeholder management
• Horizon-scanning and problem-solving.
• Deliver external stakeholder engagement and on constituent matters on behalf of the MP.
• Liaise with interest groups within the constituency and the public with professionalism, care and integrity, including people from diverse backgrounds and without English as a first language.

Casework management
• Lead casework meetings and oversee surgeries.
• Take ownership of certain complex and sensitive casework as required.

Characteristics and Skills

Essential
• Years of experience as a business, non-profit, or MP office manager, including use of HR and payroll CRM systems.
• Perseverant with a strong commitment to social justice.
• Thrives leading teams in a fast-paced environment.
• Working at the constituency office and flexibly outside of the normal working hours.

Desired
• Chartered CMI, CIPD, project management certification or equivalent.
• Accounting skills.
• Experience of Caseworker.MP.