Ed Miliband is looking for an enthusiastic, professional and highly motivated Constituency Assistant to join his busy office in Doncaster North.

This is an exciting role working in our friendly team, and includes a variety of responsibilities.

This role is based full-time in Ed’s constituency office in Bentley and will involve a combination of admin support and casework.

The successful candidate will work with the office team to provide administrative support including with incoming correspondence and answering telephone calls.

They will also provide advice and support to constituents on a range of issues, including immigration, housing, welfare, financial and health. This is a perfect opportunity for someone with excellent casework and communication skills, who works well in a small team and has a desire to help find solutions to problems.

We are looking for someone with an excellent grasp of written English who is experienced in using Microsoft Office software. They must also be proactive, organised, reliable and have sympathy with the aims and values of the Labour Party, as well as being committed to helping local people.

Key Responsibilities:

• Support constituents on a variety of needs; gather relevant information to assist with resolving cases; log and monitor case progress and ensure all identified actions are taken.
• Drafting correspondence in a manner which reflects the Member’s views, ensuring that each case is dealt with promptly and sensitively.
• Respond to enquiries by telephone and e-mail, passing on queries to other team members/MP as appropriate.
• Assist surgeries and other meetings and follow up as appropriate.
• Retain records and information confidentially and in line with the Data Protection Act.
• Engage professionally and with care and integrity with members of the public.
• Support colleagues with general team administration and any other tasks required.

Person Specification:

• Excellent interpersonal, oral and written communication skills
• Good knowledge of the local area
• Good IT skills and experience of using Microsoft Office
• Proactive, organised and reliable
• Interest in politics and current affairs
• Understanding of and sympathy with the aims and values of the Labour Party

There may be a requirement for the role holder to work outside of the normal working hours and travel for work occasionally.