Please see our full Job Description on Applied.

Role Purpose

This role is responsible for leading the delivery of our communications strategy, providing both strategic and operational support across the organisation. Acting as the central point for all external communications, this role oversees our website, social media, media engagement, and programme of events. The role also manages responsive communications, reputational risk, and the line management of a Communications Officer.

Role responsibilities

Central communication responsibilities

• Ensure our communications approach continues to solidify our new role and brand as a think-do tank with key audiences.
• Work closely with colleagues across our three thematic areas – take back the high street, build community power and finance the future economy – to ensure our messaging is clear and we are part of the public debate.
• Take ownership of our organisational communications grid to ensure we are delivering a balanced and impactful communications output throughout the year.
• Manage and oversee our planned programme of events, stakeholder engagement, and digital campaigns linked to our organisational 10th anniversary.
• Lead our high streets theme communications, including providing strategic communications and advocacy advice.

Stakeholder engagement responsibilities

• Ensure there is a clear understanding of our audiences across the staff team so that we have strong, clear and up-to-date messaging for our most important stakeholders.
• Work closely with the Policy and Insight team to oversee our approach to stakeholder management and engagement.

Media/PR responsibilities

• Work with the Communications Officer to implement our media strategy and secure positive coverage for community businesses and Power to Change in national, local, and sector media.
• Work with the Communications Officer and External Affairs Officer on media scanning, analysis and responsiveness.

Digital communications responsibilities

• Be the organisational lead for the website, social media, and content planning, maintaining and developing our content so that it engages our audiences, supports our messaging, and champions accessible, inclusive communications.
• Work with the Communications Officer to implement our social media strategy.