Tan Dhesi MP is seeking a motivated, well-organised individual with strong interpersonal, communication, and teamwork skills—and a passion for helping others—to join his dedicated team as a full-time Caseworker (maternity cover), expected to last until at least March 2026.

As a key member of the team, you will support constituents with a range of issues, including benefits, housing, healthcare, and immigration.

Key responsibilities:

• Gather relevant information to help resolve casework
• Respond to public enquiries via phone and email on matters such as housing, benefits, and school placements
• Attend constituency meetings and surgeries; represent the MP when required
• Analyse and interpret data to keep the MP informed on key issues
• Draft and progress individual casework
• Maintain confidential records in line with the Data Protection Act
• Log, monitor, and follow up on all casework actions
• Identify trends in enquiries and produce reports
• Perform general administrative tasks (e.g. photocopying, filing, correspondence)

The ideal candidate will have:

• A genuine passion for helping others
• Excellent written and verbal communication skills
• Fluency in another language, particularly Urdu, Punjabi or Hindi
• A solid understanding of the UK political system and local government
• Knowledge of housing, benefits, and immigration systems
• Awareness of current affairs and local constituency issues
• Strong IT skills, including casework software (e.g. Caseworker.mp)
• Exceptional organisational skills and attention to detail
• Discretion, professionalism, and the ability to handle sensitive information confidentially
• Alignment with Labour Party values
• Experience managing a caseload and prioritising tasks
• Previous work in an MP’s office or similar public service environment
• Ability to work independently and collaboratively as part of a small team