Matt Rodda MP is looking for an adaptable individual with a broad range of skills and experience to support his team in the constituency office.

Key responsibilities

Communications

• Work with colleagues to implement the community engagement plan.
• Liaise with community based stakeholders.
• Work with colleagues to supervise paid interns, work experience students & other colleagues.
• Attend events with Matt Rodda MP across the constituency.
• Other tasks, as directed by the member required to help with the successful implementation of the wider communications plan.

Casework

• Gather relevant information to assist with resolving cases.
• Manage large numbers of standard queries, assist on more complex cases from members of the public by phone, email, social media, or face-to-face. Ongoing communication may be required.
• Assist at surgeries and other meetings and follow up as appropriate
• Log all cases; monitor progress and ensure all identified actions are taken.
• Ensure records are kept and information managed confidentially in line with the data protection legislation.
• Draft responses to constituents.
• Ensure records are kept and information managed confidentially in line with data protection legislation.
• Any further tasks which the MP requires to ensure that casework is processed appropriately

Skills and experiences

• Attention to detail
• Ability to carry out tasks quickly and to a high standard
• Ability to deal with a varied caseload of often complex cases
• Ability to communicate with stakeholders, constituents and staff through a variety of channels including the telephone
• Willingness to support colleagues with their work
• Previous experience in an MP’s office is essential
• Values consistent with the Labour Party
• An understanding of UK politics

This is a part-time post - between 2 and 4 days per week.