Sorcha Eastwood MP is seeking a highly organised, compassionate, and process-driven Admin Manager to lead on office operations, casework coordination, and diary management in her Lisburn constituency office.

Every day will bring variety, purpose, and the chance to make a real difference. You'll help build strong systems, support a dedicated team, and ensure constituents receive the first-class support they deserve.

If you thrive on structure but stay flexible, bring calm and clarity to busy environments, and care deeply about public service – we’d love to hear from you!

Key responsibilities

• Act as expert user for digital systems including Caseworker.MP and platforms for payroll, staffing, finance
• Lead on office systems and processes – incl casework, finance, and HR tools.
• Manage the MP’s diary and inbox, prioritising and delegating as needed.
• Provide line management for caseworkers and ensure high-quality constituent service.
• Oversee casework operations to ensure cases are handled sensitively, efficiently.
• Liaise with government departments, agencies, and support services on behalf of MP and constituents.
• Support casework directly where needed.
• Maintain accurate records and ensure compliance with policies and data protection.
• Contribute to surgeries, community events, and occasional out-of-hours commitments.
• Foster a warm, inclusive team culture – supporting staff development and promoting continuous learning.

Essential

• Strong administrative and organisational skills, with a methodical, process-driven approach.
• Experience in office or casework management, ideally in a public service setting.
• A people-centred manager who leads with emotional maturity and openness.
• Confident using CRM/casework platforms and finance/staffing systems.
• Excellent written and verbal communication.
• Able to manage competing priorities in a dynamic environment.
• Discretion, empathy, and a strong commitment to public service and inclusion.

Desirable

• Understanding of the political and public service landscape in NI.
• Familiarity with local issues in Lagan Valley.
• Experience using Caseworker.MP, Trello, or similar platforms.
• Knowledge of GDPR and safe data handling.
• Chartered management, CIPD, or project management qualification.
• Finance, HR, or payroll experience.
• Strong alignment with Alliance Party values.