Sarah Green MP is looking for a full time Caseworker to join her team. This role is based in Sarah’s constituency office. Remote working is not available for this fixed term position.

You will be supporting Sarah in handling constituents’ concerns and questions on a wide variety of issues, such as immigration, health, education, environment, housing and benefits. You will primarily be answering correspondence but may also accompany Sarah to surgeries, meetings and visits within the constituency to take relevant notes, actions and photographs.

Caseworkers handle individual concerns brought to the MP by constituents. This includes initial assessment of the issue, researching information, planning a strategy, and then communicating with the local and national agencies needed to address the situation. Some cases will be complex and require numerous actions across a span of time. The successful applicant will need to manage this process accurately and sensitively. They will have a large caseload to manage and need to keep on top of many different tasks.

Applicants should be highly organised self-starters, with excellent written and spoken communication skills. You will need to speak with constituents and agencies by phone on a regular basis and return phone messages in a timely fashion. You should have a genuine desire to help constituents in need. The position would suit someone who enjoys problem solving, has excellent interpersonal and communication skills and a meticulous eye for detail.