Role Overview

This is a unique opportunity to manage a busy and impactful constituency office, supporting Iqbal Mohamed MP’s work in Dewsbury and Batley. You’ll be the first point of contact for constituents, oversee day-to-day operations, and ensure the office runs smoothly and professionally.

Key Responsibilities

• Office Leadership: Manage all aspects of the constituency office, including staff coordination, systems, training, and compliance.
• Constituent Services: Improve and oversee casework processes, ensure timely responses, and maintain the highest standards of service.
• Diary & Event Coordination: Organise the MP’s local engagements, surgeries, and community meetings.
• Communications: Support local outreach, draft correspondence, and liaise with stakeholders and community groups.
• Reporting & Compliance: Ensure accurate record-keeping and adherence to parliamentary protocols and data protection standards.

Skills and Experience

• Proven experience in office management, public service, or community engagement.
• A record of successful casework, policy work, and project delivery facilitated by the use of technology and appropriate tools .
• A master at building human networks and bringing together stakeholders to drive delivery and improvements, deputising in for Iqbal at some meetings.
• Providing data driven political advice and insights based on existing data and new surveys.
• Excellent organisational and interpersonal skills, and an obsessive attention to detail.
• The highest abilities in written and verbal communication.
• Ability to lead, inspire, train/coach and manage a diverse team with differing personalities, and competing priorities.
• Commitment to the values of transparency, inclusion, and public service.
• Experience handling sensitive casework or working with vulnerable individuals.
• Knowledge of parliamentary procedures and constituency operations.
• Managing the constituency office budget ensure we meet all data, security, expenses, and other requirements.
• Ready to get stuck into the issues in the constituency and assist with resolution. 
• Alignment with the MP's values, politics, and policy interests.

Desirable
• Familiarity with Dewsbury and Batley’s local issues and demographics.