Adam Dance MP, Member of Parliament for Yeovil, was elected as the Liberal Democrat MP for Yeovil in July 2024, and is looking for an enthusiastic, professional and organised person to join his team as a caseworker (25 hours). 

The role will be based in his Yeovil office, and is an exciting opportunity to join a friendly, supportive team and become an integral part of supporting consituents.

Responsibilities will include:

• Dealing with a large number of standard queries by telephone, email or face-to-face
• Managing and progressing a varied portfolio of casework, including logging cases, taking appropriate actions promptly and monitoring progress
• Drafting enquiries to government agencies on behalf of constituents
• Policy research on complex issues
• Maintaining up-to-date knowledge of relevant guidelines and legislation as appropriate in dealing with casework
• Competent use of IT including casework management system & Microsoft Office
• Accompanying the MP to advice surgeries and visits in the constituency

Essential criteria:

• A good knowledge of Yeovil & South Somerset and the services available to local people
• Strong written, communication and analytical skills with a good telephone manner and attention to detail
• Excellent command of written English is required to produce high quality correspondence, representing the MP in letters and emails
• Experience of keeping professional notes and accurate records
• Ability to carry out tasks quickly and to a high standard

Highly desirable criteria:

• Previous experience of working in a similar role

Flexibility to work on the occasional evening and weekend will be required, which will be compensated with time off in lieu.