Role Overview

A unique opportunity to manage a busy & impactful constituency office, supporting Iqbal’s work in Dewsbury & Batley. You’ll be the first point of contact for constituents, oversee day-to-day operations, & ensure the office runs smoothly & professionally.

Key Responsibilities

• Office Leadership: Manage all aspects of the constituency office, including staff coordination, procedures, systems, training, & compliance.
• Constituent Services: Improve & oversee casework processes, ensure timely responses, & maintain the highest standards of service.
• Diary & Event Coordination: Organise local engagements, surgeries, & community meetings.
• Comms: Support local outreach, draft correspondence, & liaise with stakeholders & community groups.
• Compliance: Ensure accurate record-keeping & adherence to parliamentary protocols & data protection standards.

Skills & Experience

• Proven experience in office management, public service & community engagement.
• A record of successful casework, policy work, & project delivery facilitated by the use of technology & appropriate tools.
• A master at building human networks & bringing together stakeholders to drive delivery & improvements, deputising in for Iqbal at some meetings.
• Providing data driven political advice & insights based on existing data & new surveys.
• Excellent organisational & interpersonal skills, & an obsessive attention to detail.
• The highest abilities in written & verbal communication.
• Ability to lead, inspire, train/coach & manage a diverse team with differing personalities, & competing priorities.
• Commitment to the values of transparency, inclusion, & public service.
• Experience handling sensitive casework or working with vulnerable individuals.
• Managing the constituency office budget ensure we meet all data, security, expenses, & other requirements.
• Ready to get stuck into the issues in the constituency & assist with resolution.
• Alignment with the MP's values, politics, & policy interests.

Desirable

• Knowledge of parliamentary procedures & constituency operations.
• Familiarity with Dewsbury & Batley’s local issues & demographics.