James Murray MP is looking for a motivated, reliable, organised, and compassionate Caseworker to join his team. The successful candidate will demonstrate a strong ability to work with local people and to convey James' priorities in the constituency of Ealing North. This is a full-time role, working Monday to Friday in the constituency office.

Key Responsibilities:
• Manage a large and varied caseload, resolving issues through clear communication with government agencies, local authorities, and other stakeholders, and keep constituents updated.
• Maintain up-to-date knowledge of relevant legislation, guidelines, support services and casework handling.
• Draft and send professional correspondence to a high standard on behalf of the MP.
• Liaise with relevant groups, organisations, businesses, and stakeholders and provide a vital link.
• Organise and attend constituency surgeries and meetings, take notes, and ensure efficient follow up and resolution of all actions.
• Assisting with office phone duty on a rota shared with colleagues.
• Produce regular reports to identify common or emerging local issues and suggest proactive campaigns.
• Maintain accurate, confidential records in accordance with GDPR and the Data Protection Act.
• Contribute to the wider office team’s work, ensuring strong coordination between parliamentary activities and constituency priorities.
• There may be a requirement for the role holder to work outside of the normal working hours and travel for work occasionally.

Person Specification:
• Experience of helping in their community, Parliament, local government, or voluntary sectors.
• Excellent written and verbal communication skills.
• Interest in supporting and resolving constituents’ issues.
• Strong organisational skills and the ability to work under pressure, meet tight deadlines and prioritise workload.
• Confident interacting with people at all levels; empathetic, tactful and with good judgement.
• Proficient in Microsoft Office.
• Sympathetic to the aims and values of the Labour Party.
• A desire to learn about Ealing North
• Experience of working for an MP is desirable but not essential