We are looking for an organised and confident Administrative Officer with excellent attention to detail, great communication skills, and an ability to manage information efficiently in our fast paced constituency office in Darlington, for Lola McEvoy, MP for Darlington.

Our ideal candidate will be fully confident using Microsoft Office and digital databases, have excellent telephone manner, a customer service background, and capable of handling enquiries from the public with professionalism, sensitivity, and integrity. This role also involves handling a wide range of public enquiries across email, phone, and social media, as well as supporting local authority and policy casework. We are seeking someone proactive, reliable, and committed to maintaining high standards of confidentiality and accuracy in all areas of administrative support.

This is a full time office based role in Darlington, flexible hours will be considered for the right candidate. A background in politics is not essential.

Duties would include

• Assist in the compilation of briefing packs
• Database management using office software (e.g. Microsoft Office) to handle administrative cases
• Efficient data and file management to ensure the office complies with the data protection legislation
• Engage professionally, confidentially and with care and integrity with members of the public, through a variety of methods
• Handling administrative arrangements for meetings with members of the public/MP surgeries
• Minute taking
• Photocopying, filing, record-keeping and typing correspondence
• Respond to enquiries by telephone, e mail and social media, passing on queries to another team members/MP as appropriate
• Assist with Local Authority Related Casework
• Assist with Policy Casework