Job Description:

About the Role

Tom Hayes MP is seeking a highly organised, proactive, and reliable Executive Assistant to provide administrative and executive support within his busy Bournemouth East constituency office.

The successful candidate will take a lead role in managing the MP’s diary and constituency commitments, ensuring smooth coordination across meetings, visits, and community activities. You will act as the key administrative support for the office - producing minutes, managing correspondence, assisting with casework triage, and supporting wider projects and communications.

This is a rewarding, fast-paced role at the heart of local and national public service, requiring excellent organisational skills, attention to detail, and sound judgement.

Key responsibilities

• Provide executive support to the MP
• Manage Member's diary commitments with overall control of constituency & parliamentary commitments
• Compilation of briefing packs
• Database management and using office software (e.g. Microsoft Office) to handle administrative cases
• Deal with queries and complaints on the MPs' behalf, including drafting replies.
• Responding to social media and email enquiries, as well as managing face to face queries and complaints
• Efficient data and file management to ensure the office complies with the data protection legislation
• Engage professionally, confidentially and with care and integrity with members of the public, through a variety of methods
• Ensure enquiries are dealt with sensitively and confidentially
• Maintain positive on-going relationships with members of the public, organisations in Westminster and constituents
• Manage and monitor incoming calls, face-to-face enquiries, emails and social media enquiries, dealing with cases that do not need to be transferred to a caseworker
• Ensure all enquiries are dealt with in a timely manner
• Minute taking
• Provide administrative management in relation to MP’s expenses scheme via IPSA Online
• Provide executive support to the MP and interest groups as required
• Resource and project management responsibilities
• Supervise volunteers as required
• There may be a requirement for the role holder to work outside of the normal working hours and travel for work occasionally