Help people. Solve problems. Support your community.

Tom Collins MP is looking for a Caseworker to provide outstanding support to the people of Worcester.

The role is about helping people facing complex and often difficult circumstances, offering kind, practical support and working persistently to achieve meaningful outcomes.

It's ideal for someone who wants to make a real impact in the lives of local residents and be part of a team doing politics differently.

About the Role

• Working as part of the constituency office team, you will:
• Support constituents in navigating difficult situations with kindness and practical solutions
• Handle sensitive and complex enquiries with confidentiality, care, and professionalism
• Work closely with local authorities, NHS services, and voluntary organisations to achieve meaningful outcomes
• Contribute to a culture of listening, respect, and responsiveness, reflecting a different, people-first approach to politics
• Answer questions about policy, campaigns, and Tom’s work both nationally and locally
• Support advice surgeries and help identify wider local issues to inform the MP’s work
• Flexible working, occasional Westminster travel, and some evening/weekend work are part of the role. Part-time applications are welcome.

About You

You are someone who:

• Cares deeply about people and is motivated by helping others
• Has experience in casework or public-facing roles and can manage complex, sensitive workloads
• Communicates clearly and compassionately, both orally and in writing
• Shows empathy, patience, and respect for all, including those who have experienced trauma or are experiencing difficult circumstances
• Is organised, resilient, attentive to detail, and able to take initiative
• Sees opportunities to improve outcomes creatively while managing risk responsibly
• Above all, you will be motivated by helping others, combining empathy with persistence, and care with practical problem-solving.

Why Join Us

• Be part of a collaborative, passionate team that believes in making a difference and treats everyone with dignity and respect
• Deliver practical outcomes that genuinely improve lives in Worcester
• Experience politics done differently — responsive, authentic and practical