Frank McNally MP is looking for a highly organised, reliable and proactive individual to support the day to day running of a busy MP’s office. This is a fast paced role that requires excellent attention to detail, strong interpersonal skills and the ability to handle sensitive information with care.
The Constituency Support Office role is varied and fast-paced. The successful individual will be based at the constituency office in Coatbridge, to provide support for constituents.

The successful applicant with be:

• Highly organised, comfortable working at pace, and able to manage several priorities at once
• Calm, professional and confident dealing with the public
• Trustworthy, discreet and committed to confidentiality
• Willing to improve ways of working and try new approaches
• A strong team player with the confidence to work with others.

Key responsibilities

• Lead the day to day administration of the office, including managing databases, records, budgets and compliance with data protection legislation
• Act as the first point of contact for phone, email, and face to face enquiries, handling sensitive matters professionally and confidentially
• Manage the MP’s diary and constituency commitments
• Attend and support with organising constituency events, including surgeries and meetings as appropriate.
• Support with organising and responding to casework and constituent enquiries, including a large number of standard queries and complex cases
• Provide administrative support, project support and resource management
• Build and maintain strong community relationships
• General administration and team support as needed, including handling administrative and diary arrangements