Reference: 99286
Date Added: 21 May 2026
Closing Date: 15 June 2026
Job Title: Part Time Caseworker (22 hours)
Working For: Tom Hayes MP (Bournemouth East)
Location: Bournemouth East
Salary: £17,100
Length of Contract: permanent
Job Details
- 22 hours per week flexible to either 3, 4 or 5 days. This is office based in Bournemouth East.
- Analyse patterns of enquiries and produce reports Assist surgeries and other meetings and follow up as appropriate
- Attend constituency meetings as appropriate
- Critically analyse patterns of enquiries and articulate the findings in reports and communication with the MP and other staff members
- Deal with large numbers of standard queries, as well as assisting on more complex cases from members of the public by phone, email, social media or face to face. Ongoing communication may be required
- Draft responses to constituents
- Ensure records are kept and information managed confidentially in line with the data protection legislation
- Ensure that each case is dealt with promptly, sensitively, confidentially and accurately in accordance with the MP
- Establish, monitor and update a social media and online presence in the constituency. Produce online graphics and video content, as well as publicising surgeries and news alerts etc.
- Gather relevant information to assist with resolving cases
- Log all cases; monitor progress and ensure all identified actions are taken
- Retain records and information confidentially and in line with the Data Protection Act
- There may be a requirement for the role holder to work outside of the normal working hours and travel for work occasionally
- Occasional project based work to support constituents of Bournemouth East
- Managing telephone calls and intercom rings
Upon appointment you will be required to comply with the Baseline Personnel Security Standard, undertaken by the Members’ Staff Verification Office (MSVO). See Members’ Staff Verification Office (MSVO) page for further info. MPs generally pay staff in accordance with IPSA guidelines.
Closing Date: 15 June 2026
Interview/Start Dates
- Closing time is 23:59 pm
- Interviews wil be held on the 23rd of June over teams.
- Start date ASAP
- We may appoint before the closing date
Application Details
- To apply please email a PDF copy of your CV and cover letter. The cover letter should detail how you meet the job descritpion above.
- Please send applications to david.hearth@parliament.uk
- To find out more information about the role please also emails david.hearth@parliament.uk
Website: https://tomhayes.org.uk